Welcome to ChuffingMad, please find our Terms & Conditions.

These terms and conditions outline the rules and regulations for the use of ChuffingMad’s Website and any purchases made..

 The newest addition is that you read and understand the statement on Every psge.
 
By accessing this website we assume you accept these terms and conditions in full. Do not continue to use ChuffingMad’s website if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to ChuffingMad Eliquids “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Kingdom. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Cookies

We employ the use of cookies. By using ChuffingMad‘s website you consent to the use of cookies in accordance with ChuffingMad’s privacy policy.

Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

License

Unless otherwise stated, ChuffingMad and/or it’s licensors own the intellectual property rights for all material on ChuffingMad All intellectual property rights are reserved. You may view and/or print pages from https://chuffingmad.com for your own personal use subject to restrictions set in these terms and conditions.

You must not:

  • Republish material from wwwchuffingmad.com
  • Sell, rent or sub-license material from www.chuffingmad.com
  • Reproduce, duplicate or copy material from www.chuffingmad.com

Redistribute content from ChuffingMad (unless content is specifically made for redistribution).

User Comments

  1. This Agreement shall begin on the date hereof.
  2. Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material and data (‘Comments’) in areas of the website. ChuffingMad does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of ChuffingMad, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. To the extent permitted by applicable laws ChuffingMad shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
  3. ChuffingMad reserves the right to monitor all Comments and to remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.
  4. You warrant and represent that:
    1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
    2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary right of any third party;
    3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy
    4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
  5. You hereby grant to ChuffingMad a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

  1. The following organizations may link to our Web site without prior written approval:
    • Government agencies;
    • Search engines;
    • News organizations;
    • Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
    • Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
  1. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
  2. We may consider and approve in our sole discretion other link requests from the following types of organizations:
    • commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
    • dot.com community sites;
    • associations or other groups representing charities, including charity giving sites,
    • online directory distributors;
    • internet portals;
    • accounting, law and consulting firms whose primary clients are businesses; and
    • educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of ChuffingMad; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to sales@chuffingmad.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 dayss for a response.

Approved organizations may hyperlink to our Web site as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator (Web address) being linked to; or
  • By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of (ChuffingMad)’s logo or other artwork will be allowed for linking absent a trademark license agreement.

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Web site or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Web site. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Web site, you agree to be bound to and abide by these linking terms and conditions.

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you.

Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

  1. limit or exclude our or your liability for death or personal injury resulting from negligence;
  2. limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  3. limit any of our or your liabilities in any way that is not permitted under applicable law; or
  4. exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.

To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Deliveries

Delivery Information

Below we’ve included as much information as possible in regards to delivery – we use Royal Mail to deliver all of our shipments. We also ensure every order is properly protected making sure it arrives in the exact same condition it was sent in. If for any reason you need any additional help or have any questions/issues please feel free to contact us. We will have all orders shipped within 48 hours of us receiving the order. Not placing the order for example from 0900 Monday morning and not Friday night.

Returns Policy

PLEASE NOTE: ChuffingMad only offer a warranty on faulty products. For a period of 90 Days from the date of purchase excluding consumables. ChuffingMad do not offer a warranty if you do not like the product or you change your mind unless the following applies.

As a distance sale, you will have 14 days from the date of receipt to cancel your order. You can return the order to us unopened and in its original condition to receive account credit or a full refund you are liable for P&P. Once you have opened your package you are deemed to of accepted your if it contains Eliquids.

Return Policy – E Liquids

Due to the fact that we cannot ascertain if e liquids have been doctored / tampered with we are not able to accept returns of any Eliquids unless we have sent you incorrect liquids in your order. We do not accept Eliquid returns based on someone simply not liking a taste. If you are unsure of a flavour it would be worth buying a small bottle to start with and/or reading published reviews.

Faulty products

It’s bad enough that your product develops a fault, so we try to make our returns or repair service as painless as possible.

If the fault occurs within 90 days of purchase (or Delivery) we will always offer you either a repair, exchange or refund. In all cases we reserve the right to inspect the product and verify the fault.

As a distance sale, you will have 14 days from the date of receipt to cancel your order. You can return the Entire order to us unopened and in its original condition and packaging to receive account credit or a full refund you are liable for P&P.

The following procedure must be followed in order to carry out a warranty claim

  • Email sales@chuffingmad.com informing us of the Order Number (if possible if not as much information as possible) and a reference to the item in question
  • A copy of the returns form will be sent out to you.  Please note that failure to fill out the returns form can result in a delay in processing any warranty items.
  • Once the goods are received ChuffingMad will test and inform you of the findings.
  • If the goods are found to be faulty then we will immediately ship out replacement items, if a replacement is not available then we will apply store credit to the account holder or issue a refund.
  • Please allow 5 working days for accurate testing and a response.

Please check all goods when you receive them as the warranty will run from the date of your receipt.

If you do not wish to wait for the warranty procedure to be carried out, then you may make an additional purchase for the replacement item.  If the original item was found to be faulty after testing then a full refund will be issued.

We do not cover faults caused by accident, neglect, misuse or normal wear and tear.

The warranty will be void if the returned goods have not been suitably maintained or has not been kept clean, dry and in good working order.